Frequently Asked Questions

Questions? Concerns? Look here.

What do we offer?

ResumeGo is one of the largest resume and cv writing services in the world. We have over 50 employees and operate on a global level. Our team of professional resume writers have helped thousands of job seekers land more interviews and more job offers.

How do I collaborate with my resume writer?

There are a combination of four sources that your resume writer will use to craft your resume:
1. The phone or Skype call you have with your writer
2. Your current resume
3. An online form you fill out
4. Email conversations to any further clarifications

How long does this entire process take?

This process usually takes one to two weeks. However, if you are in a rush, we can complete your resume in as quickly as 48 hours upon request. Our writers pride themselves in spending the necessary time and effort towards crafting the best resume possible based on your experience and exact needs.

What is our refund policy?

We offer money back guaranteed with no questions asked for up to 14 days after receiving your new resume.

What forms of payment do you accept?

We accept credit and debit cards from Visa, Mastercard, Discover, and American Express.

How secure is your payment?

We’ve taken the steps to ensure that our site is SSL-certified and PCI-compliant, which guarantees that all your information is kept completely private and secure.

What happens after placing an order?

After placing your order, an e-mail will be sent to you containing a form for you to fill out. This form will help us assign you a resume writer who best fits your exact professional needs.

After a writer has been assigned to you, you will have the option of having an in-depth conversation with your writer (via phone, Skype, Messenger, or another communication channel of your choosing) so that we can write the perfect resume to highlight your unique skill-set and target the types of jobs you desire.

After receiving your new resume, feel free to look it over and ask for revisions or clarifications on anything else you would like to address.

What does "Extra Resume" mean on the Order Now page?

Resumes should be tailored to the specific industry you’re looking to get into and sometimes, you’ll want to target more than one industry. For example, you might be interested in jobs in both accounting and finance. Having two resumes, one for accounting jobs and one for finance jobs, can be a great way of increasing your chances of securing an interview.